Action Items
- [ ] Email the Avant Institute at www.avantinstitute.com to inquire about the “Engaged ER” program and get more information.
- [ ] Reach out to healthcare providers that you have existing relationships with and discuss potential collaboration opportunities, focusing on how you can help them address their challenges.
Outline
Introduction of Amina and SWAT
- Lisa Faast introduces Amina Abubakar and SWAT, highlighting their extensive presence at trade shows and webinars.
- Amina Abubakar introduces herself, mentioning her three independent pharmacies in Charlotte, North Carolina.
- SWAT introduces himself as the Chief Strategic Officer at RX Clinic Pharmacy and Director of Strategy and Analytics for the Avant Institute.
- Lisa Faast thanks Amina and SWAT for their time and contributions to the pharmacy industry.
Amina’s Journey in Clinical Services
- Lisa Faast asks Amina to share her journey in clinical services and the development of the Amina methodology.
- Amina Abubakar humorously mentions the misconception that “Amina” is an acronym and shares her struggles with understanding pharmacy business.
- Amina discusses her desire to be a clinical pharmacist and her initial reluctance to pursue a residency due to being a foreign graduate.
- She recounts her experience of connecting with a physician who shared similar business challenges, leading to the concept of virtual integration and collaborative practice.
Building Collaborative Practice Models
- Amina explains how her curiosity led to discussions with physicians about their business challenges and the potential for collaborative practice models.
- She describes the initial legal and contractual challenges of forming partnerships with physicians.
- Amina highlights the success of her collaborative practice model, which involves co-locating pharmacists in physicians’ offices and generating revenue through shared services.
- She emphasizes the importance of long-term relationships and the evolution of her practice over the past six to seven years.
Practical Steps for Pharmacy Owners
- Lisa Faast asks Amina for practical steps pharmacy owners can take in the next 90 days to advance their businesses through physician collaboration.
- Amina advises pharmacy owners to learn the language of healthcare providers and understand the shift from pay-for-performance to value-based care.
- She suggests setting aside time to learn the new language and targeting existing relationships with providers.
- Amina emphasizes the importance of moving from a friendly relationship to a business partnership to create win-win scenarios for both the pharmacy and the practice.
The Role of the Avant Institute
- Lisa Faast asks SWAT to explain the mission of the Avant Institute and its current initiatives for independent pharmacy owners.
- SWAT highlights the growth of the Avant Institute and its focus on building relationships between pharmacists and local providers.
- He discusses the impact of the pandemic on pharmacies and the importance of understanding patient trends and provider relationships.
- SWAT introduces the Engage ER program, which aims to help independent pharmacy owners navigate the complexities of collaborative practice.
Details of the Engage ER Program
- SWAT explains the Engage ER program as a modified version of the Avant Institute’s Advanced Learning Immersion Experience.
- The program is designed to meet the needs of independent community pharmacy owners and includes pre-recorded content for flexibility.
- Engage ER covers topics such as understanding collaboration, service sets, quality measures, and financial strategies.
- The program is designed to be accessible to the entire pharmacy team, including pharmacists, clinical pharmacists, and technicians.
Success Stories and Future Plans
- Amina shares success stories of pharmacy owners who have benefited from the Avant Institute’s training and support.
- She emphasizes the importance of training the entire team and having a continuous support system in place.
- Amina discusses the potential for collaborative practice with specialty providers and the evolving landscape of clinical services.
- SWAT highlights the importance of leveraging the current spotlight on pharmacy during the pandemic to build new collaborative opportunities.
Conclusion and Contact Information
- Lisa Faast thanks Amina and SWAT for their insights and contributions to the pharmacy industry.
- Amina and SWAT provide contact information for the Avant Institute, encouraging pharmacy owners to reach out for more information and support.
- The session concludes with a positive note on the future of clinical services and the potential for continued growth and collaboration in the pharmacy industry.