Archives: Roadmap Items

How To Contact Us

We are here to make your life easier. Let’s go through how to contact us for help or to submit a custom request.

KPI Optimization

Even if you are not a data nerd like me, you still need to be tracking and measuring your key performance indicators (KPIs). By understanding what your KPIs mean and what numbers influence them, you are able to make intelligent decisions about your business. Let’s face it you have limited time and money. You need […]

Team Development

Happy, well-trained employees are your best competitive advantage. Employees are your largest competitive asset that you are in complete control of. Your employees – positive or negative, create energy. Ensure it is positive with proper training procedures, bonus programs, and hiring practices. Managing employees can be challenging, and we want to help you make it […]

Marketing

You might have the best service, the best employees, the best products… but if no one knows about it, does it really matter? No matter what type of pharmacy you own, marketing is critical to your success. Our founder, Dr. Lisa Faast, is obsessed with marketing and you get to benefit. She regularly attends training […]

PBM Optimization

While we all hate the antics and unfair practices from PBMs, we can’t afford to ignore this major revenue stream. Optimizing your PBM revenue will help increase your profitability significantly because most of an independent pharmacy’s revenue flows through a PBM. It is often higher than 90% and sometimes higher than 95% of total revenue. […]

Non-PBM Revenue

Building your non-PBM revenue is a critical step to creating a thriving pharmacy. There are many opportunities where you still need to bill someone who is not a PBM. A few examples are: Here are our current courses and resources for Non-PBM Revenue: RPM & CCM Group Coaching Call Recordings Billing Work Comp Direct With […]

Cash-Based Revenue

Cash-Based Revenue is revenue that you get complete control of. You are not billing any third party or PBM. It is a transaction solely between you and your patients and customers. The Benefits of Cash-Based Revenue Are: Here are our current courses for cash-based revenue: Check back frequently as we are constantly adding new courses. […]